Would you like to exchange or return something?

Here's how it works in 6 easy steps!

  • You can return within 30 days.

  • The returns label is inside your box. Otherwise please download below.

  • Stick the label on the box, fill it out (with order number and sender!) and then cross out the sender!

  • Put the goods in the box and glue well. Please always return wrap dresses including the CLIP.

  • Please send with tracking number and keep the receipt.

  • Your return will be processed by us within 14 days.

How long can I return?

You can return your order to us up to 30 days after receipt of the goods. It is important that your clothes are unworn and that the washing label has not yet been removed from all wrap dresses.

Who pays for the return shipment?

We hope you understand that you are responsible for the return shipping costs. With the Austrian Post this is EUR 4.81 within Austria, from Germany the costs vary depending on the shipping service provider. Please understand that return packages that are sent freight collect cannot be accepted and will be sent back to you automatically.

Package sent - what's next?

Experience has shown that it takes four to ten working days for your return to reach our warehouse and be checked by our logistician. If there are any questions, we will contact you. For this it is important that you note your order number (2023..) on the return label. The outstanding amount will be refunded within 14 days - in the case of an exchange, we will refund you the amount of your return and create an exchange order for you, which will be on its way to you as soon as you have paid for it. In both cases you will receive a short notification from us. If your exchange order is under €45, shipping costs €8. If you have any questions, we are always there for you

Okay, how about the shipping costs again?